Last updated: 2026
This policy is written for a New Zealand van hire business and follows the practical requirements of the Privacy Act 2020 principles, including collection purpose, transparency, storage/security, access and correction rights.
1. Who We Are
ANS Rentals provides 10 and 12 seater van hire in Auckland.
Address: 25 Mataara Lane, Manurewa, Auckland
Phone: 022 544 1027
Email: info@ansrentals.co.nz
2. Information We Collect
When you use our website, booking form or contact form, we may collect:
- Name, phone number and email address.
- Booking details such as pickup date, return date, pickup time, return time, selected vehicle and pickup location.
- Messages or special requests you submit.
- Basic technical information such as IP address, browser/user agent, page URL and submission time for security, spam prevention and record keeping.
We only ask for information needed to respond to your enquiry, manage your booking request and operate our van hire service.
3. How We Use Your Information
- To respond to your enquiry or booking request.
- To confirm vehicle availability, pickup details, pricing and hire requirements.
- To send booking confirmation emails to you and booking notification emails to ANS Rentals.
- To keep booking/contact logs for business records, customer service and dispute resolution.
- To improve website security and prevent misuse or spam.
5. Storage & Security
- Website form submissions are sent to ANS Rentals by email and saved in secure server-side log files.
- We take reasonable steps to protect information from loss, unauthorised access, misuse or disclosure.
- Access should be limited to authorised ANS Rentals staff or website administrators who need it for business purposes.
- Website hosting should use SSL/HTTPS and strong admin passwords.
6. Access & Correction
You can ask ANS Rentals to access or correct personal information we hold about you. Contact us using the details below and we will respond in line with New Zealand privacy requirements.
7. Cookies & Local Logs
This website may use basic browser storage to temporarily save form submission details on your device if the server email submission fails and a mail app fallback is used. This helps you send the enquiry manually. You can clear browser storage at any time.
8. Retention
We keep personal information only for as long as it is reasonably required for booking records, customer service, legal, tax, insurance, dispute resolution and business purposes.
9. Contact Us
For privacy questions, access requests or correction requests, contact:
ANS Rentals
25 Mataara Lane, Manurewa, Auckland
Phone: 022 544 1027
Email: info@ansrentals.co.nz